Data protection, privacy and cookie use
Who we are
The Research Design Service SE (RDS SE) is funded by the National Institute of Health Research (NIHR) to provide research design advice to health and social care research in the South East of England.
The RDS SE complies fully with the EU General Data Protection Regulations which came into effect on 25th May 2018 and replaces the Data Protection Act 1998.
How we use your information – support requests
When you complete a ‘request for support form’ on our website, we will ask you for a number of details about the lead applicant for the project, the research team contact and information about the research project. This personally identifiable information is stored securely by the RDS SE on a database managed by Webfuel and only members of RDS SE staff are able to access this information.
Your contact details and information regarding your research proposal, including draft and final applications, are collected to facilitate our advice provision. All information that you provide us with will be treated in the strictest confidence, and only used for internal RDS SE purposes unless explicitly stated.
RDS SE staff may also ask you for other details that may include, for example, your occupation and the organisation at which you are employed. These details will be used for various analyses of the service and in reports to other organisations, including the NIHR. Information is passed to the NIHR is to fulfil our reporting requirements. Information presented from the analyses will be anonymous and will not be linked to any personally identifiable information.
You will be asked to let us know about outcomes of your research application(s). All publically funded projects, funding minutes and decisions are made publically available and all successful applications are made available via the Europe PubMed Central (Europe PMC). If we are unable to obtain an outcome from you then we will use publically available sources, such as Europe PMC or information gained from funders to determine an application’s outcome. We use this information to help improve our service and to help inform our advice in the future as well as to report how are service is performing to our funders, the NIHR.
How we use your information – mailing lists
If you have agreed to join our mailing list, we will send you our monthly e-bulletin, annual newsletter and occasional information about local RDS SE events.
How to contact us
If you wish to contact us to ensure that your contact details are correct and up-to-date or to ask for your contact information to be removed from our records, please contact us.
RSD SE’s Data Protection Officer is Anya Lux and she can be contacted at the above email address.
Should you have any complaint about the way that RDS SE processes your personal information you can make a compliant to the Information Commissioner by visiting: https://ico.org.uk/concerns or by writing to the Commissioner at:
The Information Commissioner, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
How long will we keep your data?
Whilst your proposal is ‘active’ within the Research Design Service process we will regularly check your contact details are up-to-date and maintain records of your most recent details in our secure database.
Your contact information and data in our database will be removed from our records one year after the end of the RDS SE contract period (currently 01/10/2023), unless the information relates to a financial transaction when we are obliged to retain it for up to seven years for auditing purposes.
This Data protection and Privacy statement is subject to review and development and any changes will be posted on our website. This will help ensure that you are always aware of what personal information we collect, how we use it, how long we will retain it and under what circumstance, if any, we share it with other parties.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Some of them are sent to other sites on the web that you visit, to find out more about the ones that we use, and why we use them, please keep reading.
Cookies set by our site
Google Analytics sets cookies named _utma, _utmb, _utmc and _utmz. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Very many websites will set these cookies. To provide website visitors more choice about how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. Installing the Add-on allows users to stop the browser sending information about their visit to Google Analytics. Further detail here.
Social Network Site Cookies
Facebook, Twitter, G+ etc. These are used for buttons such as like, tweet, bookmark etc. These are set by your social network upon login and are required to allow such services to interact with other websites. These cookies mean that the social sites will be able to tell that you visited our site.
Session cookies etc.
These cookies are used only for the functioning of the site – they are not sent to other sites.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org/.
When you visit our web pages we will collect your IP address for the purpose of both the prevention and detection of fraudulent access and misuse.